Part-Time Operations Specialists Job in 設施管理 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: ZIPCITY MACAU「澳門飛索」


  • 「澳門飛索」ZIPCITY是世界首個沉浸式身臨其境的高空滑索體驗, 位於澳門葡京人,通過結合音效和幻光效果的超感觀滑翔,把高空飛索帶來的刺激感推向極限,創造獨一無二的精彩娛樂體驗。
    企業背後是一羣熱情的夢想創建人,致力於經營世界級的滑索景點和服務外,為賓客創造難忘和獨特的回憶亦是我們的使命。現在我們誠邀充滿熱情和勤奮的您加入我們的團隊,共同經營和推廣這個亞太區首個城市高空飛索旅遊熱點。

    「澳門飛索」ZIPCITY以其核心價值而自豪,這是員工、文化和品牌的主要指導原則。我們的核心價值觀是決定我們決策、招聘、入職、互動、員工參與和流程的主要因素。
    1. 安全第一 : 我們注重安全,致力成為行內最安全的營運商。
    2. 做熱愛的事,並表現出來 : 熱情好客,樂在其中,為顧客創造難忘的體驗。
    3. 充滿熱誠的服務 : 我們的目標是盡己所能,做到最好。
    4. 團隊合作是成功的關鍵 : 傾聽,激勵,以身作則。
    5. 做正確的事 : 有責任心、可持續發展及誠信經營。

    「澳門飛索」ZIPCITY 不僅是創新和震憾的景點,也是創造珍貴回憶的之地。 您的參予和服務正是創造難忘體驗的秘訣。我們現誠意邀請您加入我們充滿活力的團隊:

    ZIPCITY is world’s first immersive zipline adventure attraction. Located in Lisboeta Macau, our exhilarating attraction combines the gravity-fed thrills of ziplining with cutting edge technology and extra-sensory audio-visual experience.

    Behind the business is a team of passionate people, who are committed to operating high-quality zipline attractions in premium urban environments. Our mission is to create lasting memories for our customers by delivering epic experiences.

    The ZIPCITY business is being built around five core values, which are guiding principles for our employees, our culture and our brand. Our core values define our decision-making, hiring, onboarding, interactions, employee engagement and processes.

    1. Safety First.
    2. Do what you love. And show it.
    3. Perform with Passion.
    4. Teamwork makes it happen.
    5. Do the right thing.

    ZipCity is a spectacular attraction, a creator of memories and you are the secret sauce for what makes the customer’s experience memorable. We are now inviting interested candidate to join us as:

Part-Time Operations Specialists

 
ZIPCITY is world’s first immersive zipline adventure attraction, in Cotai Macau. Our exhilarating attraction combines the gravity-fed thrills of ziplining with cutting edge technology and extra-sensory audio-visual experience.

The ZIPCITY business is being built around five core values, which are guiding principles for our employees, our culture and our brand. Our core values define our decision-making, hiring, onboarding, interactions, employee engagement and processes.

  1. Safety First.
  2. Do what you love. And show it.
  3. Perform with Passion.
  4. Teamwork makes it happen.
  5. Do the right thing.
Part-Time Operations Specialists

We are looking for enthusiastic people to join our zipline operations team on a part-time basis.

Job Responsibilities:

  • Ensure that all customers and staff are engaged and operating in a safe and fun environment.
  • Responsible for the training of the guests getting into all safety gear, entering and exiting all platforms securely and safely.
  • Safely train the guests on how to put on and take off their Personal Protection Equipment(PPE) and make sure that each guest and staff member is triple checked for safety before entering.
  • Train up to 15 guests at one time on how to wear all PPE. Display best practice at all times.
  • Show the guests how to sit in or weight their harness properly so it is quicker and safer once on the take off platform.
  • Assist guests to the elevator to the take off platform.
  • Manage guests movement to make sure they are properly tethered onto the safety system.
  • Safely connect the guest to the zip line system.
  • Making sure the guests flight is safe and exciting from start to finish
  • Completing and filing any Incident Report Forms
  • Daily safety checks of the critical safety system including Staff and Guest equipment
  • Working with the Operations team to ensure that all staff are adhering to the Standard Operating Procedures (SOP) and reporting discrepancies to Management as they come up.
  • Provide a safe and friendly environment to all guests and fellow staff members throughout the experience.
  • Able to communicate via radio using proper radio communications
  • Maintain good business relations with guests on behalf of the company.

Requirements:

  • Must be able to lift and/or transport up to 50 pounds.
  • Must have the ability to maintain sufficient hydration and personal safety standards in a variety of conditions.
  • Specific vision abilities required by this job include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to; stand, walk, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch, sit, or crawl, speak and hear.

Competencies and Skills:

  • Secondary education, diploma or degree (you may also be a student)
  • Prior related experience, a background in tourism or guest services or climbing/mountaineering preferred.
  • National Governing body qualifications in Mountaineering, Rock climbing, Ropes Course Management, Rigging or other relevant attractions, ACCT, ERCA, IRATA etc.
  • Basic Aid course from St. Johns, Red Cross or equivalent is a bonus
  • Fluent in Mandarin and Cantonese, proficiency in English is a bonus
  • Strong analytical and problem-solving abilities
  • Strong communication, time-management and relationship management skills

We provide:

  • Personal development prospects.
  • Various on-job trainings that are professional, meaningful, fun, personalised, engaging, value-added and social responsible.
  • Hourly salary
  • Friends and family discounts

Think you have what it takes ? Then we’d love to hear from you. Please send your cover note and resume to careers@zipcity.com

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 中學 
  • 娛樂 
  • 設施管理 (設施管理) 
    旅遊會展 (會議展覽) 
  • 23/03/2023 

 

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