Job Summary
We seek a detail-oriented Accounts Receivable Specialist to oversee customer invoicing, payment tracking, and debt collection. You’ll ensure seamless cash flow by managing accounts, resolving disputes, and collaborating with cross-functional teams. Ideal candidates possess strong organizational skills, proficiency in accounting software, and a passion for delivering exceptional customer service.
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Key Responsibilities
• Process and issue accurate invoices, adjusting for credits, discounts, or reversals.
• Send payment reminders via email, phone, or mail when necessary.
• Reconcile accounts receivable transactions, matching invoices to payments, and resolving discrepancies.
• Maintain updated records of customer interactions, payments, and adjustments in SAP systems.
• Address customer inquiries regarding invoices, payment status, or account balances.
• Collaborate with Sales, Finance, and Customer Support to resolve billing issues or disputes.
• Ensure compliance with accounting principles, tax regulations, and internal policies.
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Qualifications
• Education: Bachelor’s degree in Accounting, Finance, Business Administration, or equivalent experience.
• Experience: 1–2 years in accounts receivable preferred.
• Technical Skills: Proficiency in accounting software and Excel (advanced functions, pivot tables).
• Knowledge: accounts receivable best practices.
• Soft Skills: Exceptional attention to detail, organizational abilities, and strong written/verbal communication.
• Problem-Solving: Ability to troubleshoot billing errors, resolve customer conflicts, and optimize workflows.
Preferred Skills:
• Experience with SAP.
• Multilingual proficiency (English, Mandarin, etc.).
• Able to work extended hours