IT Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區

IT Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 天網資訊科技 (澳門) 有限公司 NetCraft Information Technology (Macau) Co., Ltd.
NetCraft Information Technology (Macau) Co. Ltd was established in 1996, as a member of NetCraft Technology Group. Since 1996, NetCraft has achieved significant growth throughout Mainland China. The growth enabled NetCraft to reach major cities including Beijing, Shanghai, Guangzhou and Hong Kong.

NetCraft is recognized to be the leading Information and Communications Technology (ICT) Solution Provider in Macau, specializing in IT Infrastructure, Security, Cloud Service, Business Solution Modular Data Center Solutions and so forth. Overall, NetCraft's high levels of professional customer service and offered solutions granted optimal trust, and support by our extensive clients especially from the Public and the Private Sectors.

Our relationship with many of the key technology providers ensures we can offer expert independent advice on the most advantageous networking, hardware and software solutions for your organization.

To conclude, with persistent effort in carrying out its transformed approach of “Customer-Focused and Service-Oriented” services and solutions, we commit ourselves to deliver the most sophisticated technologies, research and development to serve our clients and the community. We are proud to provide end-to-end integrated IT services to customers that covers IT planning and consultation, design and implementation of software solutions, outsourcing of IT system operations and maintenance, systems integration, equipment rental, IT outsourcing and maintenance services by cooperation with many domestic and international IT vendors and also long term strategic partners.

IT Support Specialist

職位要求：
1. IT、電子資訊等相關專業全日制統招本科及以上學歷
2.2年以上it運維經驗，熟悉Windows和Linux作業系統，熟悉常用辦公軟體
3.熟悉電腦系統的基礎知識及IT安全知識，具備故障排查能力
4.有耐心，溝通能力強，能快速回應員工
5.具備電腦類相關證書者優先

工作職責：
1.提供辦公軟體、業務系統的使用支援，解決員工遇到的IT問題
2.協助公司資訊系統和網路設備日常運維管理和優化
3. 負責資訊系統的資料運維與管理，防範資料洩露，保障資料安全
4.協助完成資訊系統項目需求調研、項目計畫制定、項目開發、實施工作
5.參與資訊系統用戶手冊、操作規程等文檔的編制工作
6.完成上級交辦的其他任務。