IT&T Officer Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: 澳門文華東方酒店 Mandarin Oriental Macau

  • The luxurious Mandarin Oriental, Macau blends stylish, chic modernity with subtle inspirations from the territory’s European heritage, is ideally situated in the heart of Macau’s business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. As part of the prestigious mixed-use complex, One Central, and with a prime location in the heart of Macau’s entertainment and high-end retail centre, Mandarin Oriental, Macau is just a few minutes walk from the historic heart of town. The hotel boasts panoramic views of Taipa Island, west Nam Van Lake, Macau Tower and the hills of the South China coastline. The calm surrounds of the property’s 213 elegant rooms and suites combines superb comfort with a wide range of state-of-the art technology. The hotel also offers a true epicurean experience with a range of stylish, contemporary venues, including Vida Rica Restaurant and Bar, relaxing lobby lounge and Mandarin Oriental Cake Shop. A 320-square-metre ballroom, two meeting rooms and one board room feature cutting edge communications technology with large sea-view windows and an elegant pre-function area. The Group’s award-winning spa concept is a significant component of the hotel, offering holistic rejuvenation and relaxation in a tranquil, meditative setting. The overall spa and health facilities also encompass a state-of-the-art Fitness Centre and an outdoor swimming pool.
    Both the Macau International Airport and the Macau-China border are 10 minutes by car, and the Hong Kong – Macau ferry terminal is just a short 5 minute drive.

    Interested Parties, please send your resume to or apply from our website

IT&T Officer

The Information Technology and Telecommunications Officer (ITTO) have responsibility to assist the Director of IT&T to support the Systems, Technology and Information Security for the hotel and as defined by the hotel General Manager for its related business units.

1. Maintenance and Support

o Manage IT&T inventory with the maintenance of the existing systems, including the warranty expiration.
o Maintain a record of maintenance and monitors the preventative maintenance program executed by the contractors.
o Maintains and manages list of support issues and coordinates with the vendor or service provider for an immediate resolution.
o Communicate with support vendor regarding the hardware repair and maintenance, replacements (RMA).
o In conjunction with the end user department, implement and manage IT&T asset and inventory.

2. Administration
o Organize all documents, manuals, master software, spares, etc in such a way that they are secure but readily available.
o Maintain documentation and manuals of all computer technology up to date and in good order.
o Maintain and update all software manuals to ensure their validity and accuracy.
o Maintain a log of backups and locations of all media stored in the offsite backup storage.

3. Security
o Provide adequate physical security for hardware and related items.
o Ensure that access to hotel systems and technology are protected from unauthorized access.
o Anti-virus software is installed, kept up to date, and operational so as to protect the hotel / office systems.

4. Legal
o Ensure that all documents and proof of computer software licenses are recorded, kept and suitably filed.
o Verify software license compliance by conducting an actual inventory of installed software twice a year.
o Ensure that all illegal software found is reported to the Financial Controller and regional Vice President of Technology and at the same time immediately removed from the machine until is made legal with a software license.
o Ensure that the hotel is compliant with all privacy and other relevant legislation pertaining to use and storage of computer based information.

5. Miscellaneous
o Keep current industry qualifications and certifications, in particular, but not limited to:
 certification of MCSE (Microsoft Certified System Engineer)
 certification of CCNA (Cisco Certified Network Associate)
 education in programming using Microsoft Visual Studio development tools
 education in report development using Crystal Reports Writer
 education in Microsoft Exchange 2000 system administration
 education in Microsoft SQL Server 2000 administration

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 一年工作經驗 
  • 學士學位 
  • 資訊科技業 
  • 資訊科技及電子通訊 (資訊科技支援) 
    資訊科技及電子通訊 (資訊科技營運) 
  • 16/06/2022 


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