工作說明

主要職責: 負責以有禮的態度迎接及歡送賓客以確保每位賓客於酒店大堂有一個愉快難忘的體驗。

職位介紹:
• 控制酒店大堂的人流量
• 監控酒店大堂清潔及整齊並於有需要時提醒公共衛生清潔員清潔員清潔有需要的地方
• 了解及分享酒店活動，澳門景點和活動的詳情，在客人詢問時告知客人
• 須協助和履行行李及代客泊車服務部主任所委派的工作

職位要求:
工作經驗：曾在五星級酒店從事客戶服務工作經驗者優先考慮
教育程度：中學學位或同等學歷為佳
語言能力：操良好廣東話、普通話及英語

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188



Job Description

Job Purpose: Greet guests upon their arrival and departure and ensure guests have the best experience at the hotel entrance.

Key Responsibilities
• Control the flow of traffic in the Porte Cochère
• Monitor the Porte Cochère’s cleanliness and tidiness and alert the public area cleaners when necessary
• Learn and share details of hotel events, and Macau attractions and activities with guests if requested
• Assist and perform duties assigned by Door Captain

Competencies and Requirements
Experience: Previous customer service experience at a five-star hotel preferred
Education: Secondary school diploma or equivalent preferred
Language Abilities: Good Cantonese, English and Mandarin
Computer Skills: Basic


For enquiries, please contact us at (853) 8889 1188 during office hours
from Monday to Friday between 9:00 am and 6:00 pm