Responsibilities

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
• Registers and rooms all arrivals according to established procedures.
• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

• 2 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.
• Proficient in the use of Front Office OPERA System
• F&B operation experience is an advantage