Telephone Operator Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Sofitel Macau at Ponte 16


  • Sofitel Macau at Ponte 16 is a 5 star 408 room hotel in the heart of Macau. Macau is a city where two worlds’ merge, European and Chinese, heritage and modernity, elegantly reflecting the city’s unique cultural heritage, Sofitel Macau at Ponte 16 strives to deliver and unrivalled guest experience in all that it offers.

Telephone Operator

Responsibilities

  • Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
  • Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.
  • Recognize guests, acknowledge their needs, and engage with them in a polite way at any possible moment.
  • Maintain consistent and effective flow of communication between shifts among fellow managers and colleagues.

Requirements

  • Good Communication in Cantonese, English & Mandarin
  • Good service attitude with excellent communication skills
  • Flexible work hours
  • At least 1 year related working experience
  • Knowledge of Opera Systems

Contact:


Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail h6480-hr5@sofitel.com
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website: http://www.sofitelmacau.com/en

All personal data collected will be kept in strict confidence and used for recruitment purpose only.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 中學 
  • 酒店業 
  • 酒店營運 - 房務部 (禮賓服務) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 06/05/2021 

 

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