Telephone Operator Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Ponte 16 Resort, Macau


  • Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

    Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

    We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

Telephone Operator

Responsibilities
 
  • Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
  • Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.
  • Recognize guests, acknowledge their needs, and engage with them in a polite way at any possible moment.
  • Maintain consistent and effective flow of communication between shifts among fellow managers and colleagues.

Requirements

  • Good Communication in Cantonese, English & Mandarin
  • Good service attitude with excellent communication skills
  • Flexible work hours
  • At least 1 year related working experience
  • Knowledge of Opera Systems

Contact:


Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail h6480-hr5@sofitel.com
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website: http://www.sofitelmacau.com/en

All personal data collected will be kept in strict confidence and used for recruitment purpose only.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 房務部 (禮賓服務) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 02/02/2023 

 

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