AGL - Reservations Supervisor 訂房部督導 Job in 酒店營運 - 營收管理 / 訂房部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: 澳門雅辰酒店 Artyzen Grand Lapa Macau


AGL - Reservations Supervisor 訂房部督導

About Artyzen Grand Lapa Macau

Ideally located near the Macau-Hong Kong Ferry Terminal and Macau International Airport, Artyzen Grand Lapa Macau is the only resort hotel set in the city centre that offers superior facilities for both business and leisure travellers. Spread across 15,000 square metres, the 426-room hotel boasts three restaurants and a bar presenting international cuisine as well as Asian delights, world-class spa, fitness facilities and a supervised children’s centre.

關於澳門雅辰酒店

澳門雅辰酒店佔盡地理優勢,身處於商業、購物及娛樂中心,步行至港澳碼頭只需數分鐘,與連接中國的澳門關閘及澳門國際機場亦只需十分鐘車程。
酒店薈萃東方及歐陸風情格調,包括426間豪華客房及套房、三間提供亞洲美味佳餚的餐廳及酒廊、名店林立的購物中心、佔地一萬五千平方米的度假村,當中設有香薰療理中心、健身中心和兒童中心。


Key Responsibilites:

  • Handle telephone reservations and incoming correspondence pertaining to both FIT and group reservations.
  • Ensure the reservations being entered into the PMS system are in correct format as specified in the Operational manual.
  • Ensure corporate blocks, party name lists and arrangements are being updated correctly.
  • Ensure communications among other departments, notably Sales, Concierge, Housekeeping, Front Office and other concerned departments is maintained with information which pertains to them.
  • Assist the Director of Revenue and Reservations to maintain up-to-date records for all contract arrangements.
  • Check arrival lists and double check that any special requests are followed up correctly.
  • Ensure that reservations related training is being conducted and monitored throughout the year on an ongoing basis.
  • Support company’s philosophy and company culture to ensure guest satisfaction.
Job Requirements :
  • Required bachelor degree or above.
  • Good communication skills, both verbal and written.
  • Excellent telephone manner.
  • Minimum of two years working experience.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 兩年工作經驗 四年工作經驗 
  • 學士學位 
  • 酒店業 
  • 酒店營運 - 營收管理 / 訂房部 (訂房部) 
  • 30/11/2022 

 

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