Job Responsibilities: • Receiving bookings from various business sources and have the bookings properly set up for guests check in. • Handle all incoming calls and correspondence coming into the Reservations Office. Input all bookings in Marsha and handle other clerical work in the office. • To handle all phone calls promptly according to the hotel and Marriott standard. Job Requirements: • High school graduated or above. • Minimum 1-year work experience, preferably in the hotel industry. • Proficiency in written and spoken Cantonese, English and Mandarin.