Major Responsibility 主要工作職責 • In charge of corporate account and maintenance the relationship with exist accounts (Sales call frequently and email, telephone and others). 負責公司客戶,維護客戶關係(經常通過郵件、電話等方式對客戶進行拜訪)。 • Develop new corporate accounts and follow up. 拓展新的公司客戶以及相關跟進工作。 • Site inspection for clients. 帶領客戶現場參觀。 • Investigate our properties’ competitor information (rates and promotion and etc.) 調查競爭對手的相關資訊(如:價格、促銷方式等)。 • Daily production & revenue report; Monthly and year production & revenue report. 製作月度和年度的銷售產量和收入報表。 • Weekly customer feedback/Monthly inventory check/Monthly rate parity check/Quarterly web description check. 每月客戶的回饋、月度房態的核查、月度價格的核查、網站資訊的核查。 • Quote and follow up reservation and payment, insure all reservations correctly. Good communication with reservation associates. • 跟進預訂和付款情況,確保所有的預訂準確無誤。與預訂同事有良好的溝通。 • Making necessary setting on all relevant OTA (Online Travel Agent) system with accurate and efficient. 對所有線上預訂中心系統的操作準確及高效。 • Renewal annual agreement with Travel Agents, done and follow up the agreement return. 每年度及時更新與旅行社的協定,並跟進相關協定的返回情況。 Requirements 資質需求 • Bachelor degree or above. • 大學本科以上學歷。 • More than 2 years hotel / service apartment or travel agency sales experience. 2 年以上酒店/服務公寓銷售工作經驗。 • Fluent in listening, speaking, reading and writing English abilities. 流利的英文聽、說、讀、寫能力。 • Good interpersonal communication skills to effectively carry out internal / external communications. 良好的人際溝通能力,能有效地進行內/外部溝通。 • Good team spirit. 良好的團隊協作精神。 • Full of enthusiasm, can work under pressure. 富有工作熱情,能承受工作壓力。 • Familiar with EXCEL, WORD, ERP (ORACLE) System. 熟悉EXCEL, WORD, ERP(ORACLE)等系統。