Sales Manager Job in 酒店營運 - 營收管理 / 訂房部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: 皇都酒店 Hotel Royal Macau

  • Hotel Royal Macau is an elegant luxury hotel situated on Estrada da Vitoria near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travelers. Well equipped with three stylish restaurants and bar, a Fitness Centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, the Hotel Royal presents the highest standards in all areas of accommodation and service. The Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success.

Sales Manager


Oversee and monitor the daily operations of the Reservations Department

Monitor the operation of the policies and procedures for handling incoming calls, making reservations, creating customer profiles and opening group blocks

Know and understand the hotel’s facilities, services, activities, room packages and promotions

Selecting, training, developing and managing team including conducting performance evaluations

Ensuring team and systems are accurately capturing, managing and delivering reservations to the operations team

Acting as the liaison in Reservations Department to maximize sales, including development and execution of reservations sales incentives

Developing and maintaining cohesive working relationships with related departments to ensure offers are accurately established and managed through billing stage, as well as resolve concerns as required

Computerizing and managing hotel rates, availability and information across all channels with view of maximizing hotel revenue.

Managing reservations interfaces to ensure correct delivery and promptly addressing system issues

Producing various reports as required including reporting on daily reservations and revenue versus key metrics

Conducting and/or participating in various meetings as required including weekly Revenue Maximization meetings

Accept any other duties and responsibilities assigned by the Marketing Director


University graduate, major in Business / Hospitality is preferable

Excellent communication and negotiation skills

Good command of spoken and written English, Mandarin and Cantonese

Proficient in MS Office and Room Reservations booking systems

Self-motivated, well-organized, initiative, responsible and hard-working

Presentable, independent and able to work under pressure

Strong leadership, analytical and interpersonal skills

To apply for this position, please send your detailed resume with recent photo and expected salary to: Human Resources Department, Hotel Royal Macau, Estrada da Vitoria No.2-4, Macau or E-mail:

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 酒店業 
  • 酒店營運 - 營收管理 / 訂房部 (營收管理) 
    酒店營運 - 營銷及市場推廣 (銷售) 
    銷售 - 旅遊及酒店服務 (酒店業 & 其它旅遊業) 
  • 12/04/2024 


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