保單管理部 - 高級文員 / 助理主任 Policy Administration Department - Senior Clerk / Assistant Officer Job in 銀行及保險 in 所有澳門特別行政區地區

保單管理部 - 高級文員 / 助理主任 Policy Administration Department - Senior Clerk / Assistant Officer Job in 銀行及保險 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 忠誠保險 Fidelidade Macau Insurance Company
忠誠保險（Fidelidade – Companhia de Seguros, S.A.）是歐洲歷史最悠久的保險公司之一。忠誠保險是由Fidelidade-Mundial及Império-Bonança兩間保險公司合併而成，其公司起源於1808年。

忠誠保險自1999年起在澳門特別行政區開始發展人壽保險（包括私人退休基金）及非人壽保險業務。在澳門，忠誠保險積極為客戶提供最多元化的保險服務及為個人及企業客戶提供最佳的保障方案。

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Know more about us 了解更多: https://www.fidelidade.com.mo/

保單管理部 - 高級文員 / 助理主任 Policy Administration Department - Senior Clerk / Assistant Officer

Ref. no.: FM.03.022025

職位內容Responsibilities

• 負責處理日常保單管理部工作
• 為客戶提供優質和專業的客戶服務
• 處理、輸入、更新和修改客戶之保單
• 錄入數據及建立檔案，確保能準確地維護客戶資料
• 處理直屬上級／主管委派之工作

• Support departmental daily operation
• Deliver quality and professional customer service to customers
• Process, input, update and modify insurance policies
• Conduct data entry and recordkeeping to ensure accurate maintenance of clients’ information
• Perform any job duties assigned by reporting manager/supervisor

職位要求Requirements

• 高級文憑或以上程度
• 良好英文及中文（廣東話及普通話）的溝通及書寫能力
• 良好的分析及理解能力
• 細心、主動、獨立，並能在壓力下完成工作
• 良好溝通及人際交往能力良好電腦操作技能及文書處理能力，尤其Word 及Excel
• 熟悉非人壽保險產品優先考慮
• 有辦公室行政工作經驗優先

• Higher diploma or above
• Good command of verbal and written English and Chinese (Cantonese and Mandarin)
• Good analytical and comprehension skills
• Detail-oriented, proactive, independent, willing to learn and able to work under pressure
• Effective communication and interpersonal skills
• Good knowledge of PC applications, especially Word and Excel
• Knowledge of general insurance products is considered a plus
• Experience in office administration is preferred

We offer attractive remuneration packages to successful candidates!
If you're an interested applicant, please provide us the following information:

• Updated and detailed resume (CV)
• Recent photo;
• Any documentation (academic qualification certificates; prior employment letters; etc.)

you find relevant and send your application to: HR@fidelidade.com.mo