Key Accountabilities / Impact on Business
• Formulate credit card strategies and develop business plan per Group strategic imperatives and local business requirements
• Implement all on-the-ground credit card initiatives from acquisition, usage to retention plus business control activities to effectively manage credit card portfolio and achieve ROP targets
• Manage special credit card projects and system enhancement items to meet business, card associations and regulatory requirements
• Assist to drive the implementation of card deliverables and operational initiatives according to Group’s customer centric strategy and treating customer fairly principles
• Ensure the delivery of superior customer experience though customer oriented product offers and services provided
• Provide functional support in terms of product management and control by working closely with various MMO teams as well as various ASP/ Group RBWM teams.
• Be connected and ensure alignment with stakeholders to deliver business strategies and objectives.
• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.
• Assist in driving the bank’s value and build a customer centric and risk adverse culture
• Ensure the business control from AML, fraud prevention to credit risk Support the launch of all BRCM related activities on cards and ensure controls of RCA are in order

Experience, Skills and Qualification
• University graduate
• Minimum 5 years of working experience in management position of credit card issuing business
• Good understanding on credit card business in particular on portfolio management and product development areas
• Good project management, interpersonal and problem-solving skills
• Commercial and customer oriented as well as able to work independently with minimum oversight
• Able to build connections and work collaboratively across functional and business lines
• Excellent command in written and spoken English

Interested candidates, please apply directly via:
https://portal.careers.hsbc.com/careers?location=Macau

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Issued by The Hongkong and Shanghai Banking Corporation Limited.