Position Summary
• Provide sales coverage and execute the sales action plan developed by Assistant Vice President – Customer Development.• Maintain & promote the brand awareness of Galaxy Macau and the Hotel within the trade and public.
• Achieve predetermined sales revenue target of the hotel through effective sales & promotional activities in Greater China Market.
• Balance the needs between Hotel, customers and stakeholders to influence decision making and buying behaviors for the best financial result of all mentioned parties.
• Update of competitor activities, changes in market situation and or consumers needs / behaviors for Assistant Vice President – Customer Development and or Marketing Service Team to make sensible alteration or adjustment of the Sales & Marketing Plan.

Primary Responsibility
• Assist in identifying market needs and trends in trade, defining the key target markets (Greater China) / segments, monitoring and analyzing competitors’ sales promotion and activities.
• Implement an effective sales plan and promotional activities for the Hotel; to organize an effective selling approach to be used by members of the sales team; to conduct sales calls and to develop and maintain new potential, productive accounts locally and Greater China markets.
• Maintain an efficient customer profile and filing system to ensure all sales activity is managed effectively.
• Generate, develop, promote and solicit accommodation, resort facilities, handle MICE sales leads.
• Assist to implement and monitor an efficient administration system of the Leisure sales team to ensure a smooth and effective operation.
• Conduct Greater China sales trips; attend local functions, trade shows and promotion to maintain a high level of exposure for the Hotel in all markets.
• Keep up-to-date of market trends to identify new/potential business opportunities.
• Develop and maintain strong working relationship with Hotel operation teams to ensure good communication of customer needs in achieving high level of guest satisfactions.
• Complete other duties as assigned.

Requirements
• Provident in English, Mandarin & Cantonese. Other language is a plus.
• Aggressive, initiative and self-confident.
• Established relationship with corporate and travel industry partners in Greater China Market.
• Proven track record of success within the hotel sales field.
• Good understanding of China, Taiwan, Hong Kong & Macau Tourism and Travel Industry including airlines.
• Strong sales and presentation skill.
• Good planning and prioritizing skills.
• Strong inter-personal relationship and communication skills, both internal and external.
• Able to analyze market information and make recommendation in formulating promotional packages / programs for the targeted markets / segments.
• Effective evaluation and problem-solving skills when dealing with clients.
• Capable in decision-making to be supported by sound and well thought out proposals
• Good sense of commercial value in business negotiations