Responsibilities: • Responsible for the development and management of the Sales Team for room reservation, overseeing and monitoring the daily operations. • Maintain an updated knowledge of the hotel’s facilities, services, activities, room packages and promotions, etc. • Liaise and work closely with the OTAs, responsible for the relationship management and coordination. • Ensure systematical and efficient visits and calls on allocated accounts, and professionally conduct routine telemarketing activities to identify new business opportunities. • Handle sales quotations, negotiate contracts and agreements for customers and other hotel services to meet mutual objectives and hotel business goals. • Analyze market trends, competitor activities, and demand to optimize pricing and develop compelling sales strategies, and produce various reports as required. • Develop and execute strategic sales plans to attract and retain business, aligning with hotel business goals. • Work closely with Sales, Marketing, Reservation, revenue management, and other related departments to coordinate promotional campaigns, service offerings, and ensure a positive guest experience. • Complete the hotel-related tasks assigned, and report to Head of Sales & Marketing Department. Requirement: • Minimum 6 years work experience in Sales for room reservation or related professional area in hotel and tourism industry; 3 years solid management experience in the Sales field preferred. • Degree in Sales and Marketing, or Hospitality/Tourism Management. • Experienced in working with travel agents, OTAs, with in-depth knowledge of the local market and tourism industry. • Well-developed skills in project management, communication, negotiation, data analysis and data management. • Thorough understanding in selling techniques and marketing concepts. • Independent, self-motivated and creative. • Able to multi-task and work under pressure in a fast-paced environment. • Fluent in English, Cantonese and Mandarin, written and spoken. Application Method: Interested Macao residents please send CV and covering letter to: hr@grandemperor.com