We are currently seeking a highly motivated Senior Client Advisor / Client Advisor with strong personality and passion for creating an exclusive experience for our customers to join our expanding sales team.

Responsibilities:

• Focuses on development and retention the existing clients; recruitment of new and potential ones
• Develops store business through excellent clienteling and KPIs performance (convertion rate, cross selling, AVT, upselling, strategic zoning)
• Offer an excellent level couture service at all times across all categories
• Foster sales in partnership and OTO appointment routine
• Naturally integrates digital tools in selling and clienteling activities
• Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)

• Minimum 2 years relevant experience in luxury fashion retail environment
• Pleasant, outgoing and passionate with high fashion sense
• Good command of Mandarin & Cantonese is MUST. Knowledge in English
• Excellent communication and ability to work independently
• Able to interact with different levels of customers and staffs
• Proven sales track records and experienced in handling VIP customers
• Able to work on weekends and public holidays
• Immediate availability is preferred
• Candidate with less experience will be considered as Client Advisor