卡地亞 Cartier - 副經理 Assistant Boutique Manager Job in 銷售 - 零售 in 所有澳門特別行政區地區

卡地亞 Cartier - 副經理 Assistant Boutique Manager Job in 銷售 - 零售 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 歷峯集團 Richemont
歷峯集團 (Compagnie Financière Richemont SA)

總部設於瑞士的歷峯集團 (www.richemont.com)，現為世界第三大奢侈品集團公司之一，旗下擁有20個歷史悠久且國際知名的頂級奢侈品牌，包括: 朗格(A. Lange & Söhne) 、卡地亞(Cartier)、萬國(IWC Schaffhausen) 、積家(Jaeger-LeCoultre)、萬寶龍(Montblanc) 、沛納海(Officine Panerai)、伯爵(Piaget)、羅杰杜彼(Roger Dubuis)、江詩丹頓(Vacheron Constantin)、梵克雅寶(Van Cleef & Arpels)等等。

現誠邀對奢侈品零售業務充滿熱誠的您加入本公司的大家庭。閣下可透過本網頁申請或直接將最新履歷表傳送至 recruitment.macau@richemont.com。

期待與您的見面!

卡地亞 Cartier - 副經理 Assistant Boutique Manager

Reporting to Boutique Manager

Job mission
As an Ambassador of the Maison, he/she is responsible of the development and optimization of the team performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

Main accountabilities

1. Team Management & People Development
• Designs the optimum organization, recruits the right profiles and ensures proactively talent pipe¬line in his/her boutique. Drives performance and compensation management, ensures people de¬velopment (career committees, mid-year discus¬sions, training & development plans), motivates and reinforces engagement
• Communicates, federates and motivates the boutique team around the strategy and vision of the Maison and their collective and individual implication
• Supervises on a day-to-day basis the Care Service team
2. Boutique Performance & Sales Achievement
• Makes a diagnosis based on a solid performance analysis, review of competencies and environ¬ment and defines dynamic annual action plans to achieve Maison, boutique and category sales targets
• Guarantees the implementation and regular mo¬nitoring of the action plans and amends modifi-cations if necessary
• Optimizes boutique performance and profitability
• Monitors boutique KPIs
3. Boutique Operations & Administration
• Is responsible for the respect of all group, Maison and boutique policies, procedures and guidelines
• Supervises the boutique back office and admi¬nistration
• Oversees the boutique maintenance
4. Client Relationship & Portfolio Development
• Is the warrant of a unique and highly professional client service within the boutique
• Leads the implementation and monitoring of the ROI for client relationship programs and actions
• Acts as an Ambassador of the Maison and builds direct contact with VIPs

Key skills
• Management and leadership skills
• Business acumen
• Strategic thinking
• Client intelligence
• Excellent representation skills