Job Responsibilities / 工作職責：
- Manage daily store operations, including: sales, shelf organization, merchandise display, cleaning and sanitation, inventory counting, receiving goods, restocking, and merchandise allocation;
- 管理店舖日常運作, 包括: 銷售、整理貨架、貨品陳列、清潔衛生、盤點貨品、收貨、貨物補充及調配；
- Effectively handle customer inquiries and understand their needs, provide quality service, and build strong customer relationships;
- 妥善地處理客戶的查詢及了解需要, 向客戶提供優質服務,以及建立穩固的顧客關係；
- Manage inventory and display arrangements;
- 負責庫存管理、陳列管理等工作；
- Process payments, deliver merchandise, issue invoices or receipts, and complete transaction logs;
- 收取款項，交付商品，開發票或收據，完成交易手冊；
- Provide training and guidance to store colleagues;
- 為店舖同事提供培訓及指導；

Job Requirements / 工作要求：
- At least 5 years of retail experience, including 2 years in store management roles;
- 至少有5年或以上零售工作經驗, 當中2年需任職為店舖管理層 ；
- Passionate about customer service with strong communication skills;
- 對客戶服務充滿熱誠具良好的溝通技巧；
- Adaptable, capable of multitasking and embracing challenges;
- 適應力強，能處理多項任務及勇於接受挑戰；
- Responsible, proactive, positive, eager to learn, and a team player;
- 具責任感，積極正面及主動，願意學習，善於團隊合作；
- Numerically adept with strong data integration and analytical skills;
- 對數字敏感高, 善於數據整合及分析；
- Proficient in spoken Chinese and Mandarin; fluency in English preferred.
- 良好的中文及國語會話能力，英語流利者優先；