Miu Miu In-store CRM Manager Job in 銷售 - 零售 in 所有澳門特別行政區地區

Miu Miu In-store CRM Manager Job in 銷售 - 零售 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: PRADA Macau Co., Ltd.
PRADA Group, one of the leading companies in the luxury goods sector, currently has more than 13,000 employees worldwide, and does business in over 70 countries around the world. The Group owns some of the world’s most prestigious luxury brands, Prada, MiuMiu, Church's, Car Shoe, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal.

To cope with our expansion in Macau, we are looking for highly-motivated individual to join our group.

Miu Miu In-store CRM Manager

Miu Miu In-store CRM Manager

We are seeking a dynamic and experienced In-store CRM Manager to lead our store team in delivering an exceptional client experience. The ideal candidate will inspire and coach our staff to adopt a client-oriented mindset while driving client acquisition and retention strategies.

Key Responsibilities:
• Inspire, drive, coach, and support store team in developing a client-oriented mindset, ensuring a proper understanding and execution of all clienteling activities.
• Leverage client and market analysis to set store clienteling objectives, driving Private Appointments, Outreach, and Prospecting efforts.
• Support Store Managers in deep diving client profiling with Client Advisors to target events that achieve business results.
• Facilitate client acquisition and retention by leveraging local market opportunities.

Requirements:
• Minimum of 3 years of related experience in a managerial/supervisory role, within the luxury fashion retail industry.
• Strong analytical skills to leverage client and market data effectively.
• Exceptional interpersonal skills and a passion for luxury fashion.
• Strong team working and organizational capabilities.
• Excellent coaching capabilities and strong communication skills.