Service Executive Job in 銷售 - 零售 in 所有澳門特別行政區地區 - Job Description
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職位內容
 
公司名稱:
愛馬仕 Hermes Asia Pacific Limited
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 20,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world.
We cordially invite high calibre talent to join our Hermès team in Macau.
Service Executive
Job Responsibilities:
Greet and interact with customers in a professional manner
Identify needs, product interest and enquiries of arriving customers
Reassure customer acknowledge on the timeline
Ensure sales team members availability and ready to serve the customers
Handle and manage any potential queue issues, provide amenity to queuing customer if needed
Arrange and verify walk-in customers’ appointment
Maintain good communication with the team, escort customers entering the store and ensure them without having left unattended
Provide feedback to in-charge on queue and Tally management
Update customer appointments throughout the day and record accordingly
Recognize each VIP customers and greet them by their name
Serve aftersales and Web-To-Shop customers
Support cashier job duty when no other available staff
Assist in general store operations and activities
Job Requirements:
Relevant work experience in retail sales / stock management / customer service field
Cheerful, helpful and ability to perform company’s standard of customer service
Assertive and possess good understanding of floor operations
Proactive, good team player, good communication skill
Good common sense on problem-solving
Fluent in both verbal and written English, Cantonese, and Mandarin
Interested parties, please send resume with expected salary to: recruitment.hap.macau@hermes.com
(Data collected will be treated in strict confidence and used for recruitment purpose only.)
職位要求
職位階級
基層員工
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
中學
行業
零售業
職位種類
銷售 - 零售 (奢華品銷售 - 服裝及飾物)
銷售 - 零售 (奢華品銷售 - 化妝品)
銷售 - 零售 (奢華品銷售 - 珠寶及手錶)
張貼日期
07/05/2024
 
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