Team Leader Job in 銷售 - 零售 in 所有澳門特別行政區地區

職位內容

公司名稱: 愛馬仕 Hermès Asia Pacific Limited
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 20,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores in 45 countries across the world.

We cordially invite high calibre talent to join our Hermès team in Macau.

Team Leader

Job Responsibilities:

Help to achieve annual and monthly targets which communicate by the Boutique Manager with the Group Commercial policy and image
Ensure the boutique reaches the target mix per product department and responsible for the sales of owned product department
Analyze the sales data and provide constructive suggestions for improvement of sales
Ensure that the group procedures are properly respected and take all necessary action to avoid discrepancy or stock loss
Work with operation team to perform regular stock take and be able to explain the discrepancy or irregularities to Boutique Manager
Ensure store procedures are properly followed and smoothly operate by team
Handle all customer complaints and difficult situation
Ensure the team to provide professional service to customers and coaching individual staff where necessary to enhance staff skill

Job Requirements:

Solid experience in luxury retail industry with at least 3 years of supervisory or leadership experience
Great presentation, communication and interpersonal skills
Strong analytical mindset and ability to provide effective solution
Knowledge of shop operations such as stock organization, cash and credit card handling, stock count measures
Curious individual with good problem-solving skills and eager to seek for challenges
Good Leadership skills and encourage teamwork
Fluent in Cantonese and Mandarin, Good in English

Interested parties, please send resume with expected salary to: recruitment.hap.macau@hermes.com

(Data collected will be treated in strict confidence and used for recruitment purpose only.)