Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that diverse perspectives foster creativity and knowledge to deliver excellence.

Are you a good match?

You have a proven managerial experience, you are curious, positive, flexible, organized, reliable and eager to build the success of the Boutique.

You have strong communication and interpersonal skills while being result and client-driven to achieve excellence. You master Cantonese, Mandarin and English.

What are we expecting from you?

Reporting to the Boutique Manager you will be his/her relay on all boutique activities to drive its performance as well as to develop team members and run in-store operations. As part of the management team of the boutique, your role will be to:

Drive business – co-managing the team along with setting priorities and objectives, monitoring sales trends and key performance indicators, following client satisfaction;

Offer an outstanding experience – making sure all clients feel welcomed and cared for;

Ensure a high level of service – supporting customer service activities, maximizing in-store experience;

Develop the team – uniting the team behind common goals, coaching team members, following-up improvement, participating to recruitment process, nurturing the team’s knowledge;

Run in-store operations – supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

More than a role…. We recruit for a career!

By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.

Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.

The recruitment process

Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner HKMO, the Boutique Manager, the Area Manager MO and the Retail Director HKMO.