Job Description:

• Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish
• Supervise team in daily operations to ensure achieving service quality that exceeds expectations
• Handle guest complaints in restaurants
• Total receipts and balance against sales, deposit receipts, and lock facility at end of day
• Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and / or mentoring
• Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation
• To keep well - versed and updated with Forbes standards for Hotels and Restaurants Work together with Training and Development team to analyses reports and plan strategies to achieve the 5 - Star rating for Forbes
• Attends meetings and training sessions as and when required
• To personally drive staff training and development to achieve the standards at every level
• Perform other job related duties as requested

• Degree or certification in hospitality or equivalent With experience in similar job role or equivalent or minimum of 6 years’ restaurant experience with working experience in 5 star hotel
• Excellent communication in Cantonese, Mandarin and English
• Able to multi - task and work in a fast - paced environment
• Proficiency in Microsoft Office
• Diligent attention to detail and safety