Job Responsibilities:

• Oversee the operation of all shop branches, supervise the front line team and ensure shop standards are upheld in good order;
• Monitor and evaluate the usage of equipment and repair and maintenance costs;
• Coach and train the team with supervisors by SOP to ensure a proper service, customer complaint handling and product standard is consistent;
• Review and manage manpower planning to ensure sufficiency of manpower for daily operations as well as being cost effective;
• Coordinate and liaise with operational partners, including food suppliers, property management and other contractors;
• Take the lead of the setup and dismantling of stores, pop up stall and events;
• Review and develop the local market with proper adaptation. Plan marketing and promotional campaigns with the marketing team;
• Support management in food and menu creations and implementation;
• Review the latest local trend of food and customer preferences. Source out cost competitive ingredients and review costing from time to time;
• Assist management in any new project or ad hoc tasks.

• Degree holder or above in related disciplines with professional qualifications;
• At least 10 years’ experience in F&B and 2 years with an area manager/multi-stores manager position;
• Good command of spoken and written Cantonese, English and Mandarin;
• Proficient in MS Office and POS applications;
• Passionate, details minded, self-motivated and able to work independently;
• Certificate of Food Hygiene Supervision Course;
• Able to work in shift duty and different locations.