Responsibilities:
Role Responsibility
• Greeting the customers and answer phone calls
• Demonstrate a complete understanding of menu items and explain it to customers accurately, offer information about the menu recommendations upon customers’ requests
• Take orders, use POS to record the order and compute the amount of the bill, collect and settle payment transaction from customers
• Prepare food neatly, accurately and in a timely manner, clean as directed
• Checks products in food preparation area and restock items to ensure a sufficient supply throughout the shift
• Understands and adhere to all quality standards, formulas and procedures as outlined in the Operations Manual
• Understand and adhere to proper food handling, safety and sanitisation standards while preparing food, serving food, and clean up
• Account for all forms of money and products during the shift
• Maintain professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual
• Perform light paperwork duties as assigned
• Exhibit a cheerful and helpful manner when dealing with all customers

The Ideal Candidate
• Restaurant, retail customer service skills desirable
• Good interpersonal skills and ability to communicate effectively with customers and staff at all levels
• Good time management and organisational skills
• Ability to work well under pressure
• Ability to achieve company standards with particular regard to food safety and hygiene guideline