Responsibilities:

• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks to the standard set;
• To ensure that the assigned steward areas are managed efficiently according to the established concept statement, providing a courteous, professional, efficient and flexible service;
• To develop standard operation procedures which allows the stewarding department to operate at an acceptable cost and ensures that the monthly forecasted cost are achieved;
• To be demanding and critical when it comes to operation standards;
• To implement a flexible scheduling based on business patterns;
• To ensure an effective payroll control through a flexible work force, maximize utilization of part time employees and close cooperation with other stewarding areas;
• To identify training needs and plan training programs for the employees.

Requirements:
• Minimum 3 years’ relevant experience in stewarding with 2 years at the managerial level, preferable in hospitality;
• Good in management, leadership and inter personnel skills;
• Strong sense of responsibility, self-motivated and able to work independently under pressure;
• Good command of both written and spoken English and Chinese.