Our client, a leading global bank, is currently seeking a Distribution Support Specialist to join their team and support their business extension.


Job Highlights:

• Flexible working environment
• Excellent opportunities for career path development.
• Work a 5-day week with comprehensive medical coverage.
• Benefit from 22 days of annual leave and 12 days of sick leave.
• Public holidays follow the bank's holiday schedule.

• Provide expert advice to customers on suitable insurance solutions and support the entire insurance sales journey, ensuring customers' insurance and protection needs are fully met.
• Identify and seize business opportunities through affinity programs and customer referrals by actively participating in promotional booths and making outbound calls.
• Generate referral leads for Macau Branch staff by identifying customers' additional wealth needs and onboarding non-bank customers.
• Manage customers' insurance portfolios to achieve high customer satisfaction and persistency rates.
• Gather feedback from customers and working partners, providing valuable insights to streamline processes and propose new product solutions.
• Collaborate with sales leaders to develop business plans and formulate effective strategies, implementing assigned sales tactics.
• Work closely with Branch Managers to mobilize resources efficiently and deliver tailored insurance solutions that meet customer needs.
• Promote and enhance the bank's brand and image through exceptional service delivery.
• Ensure that the service quality across various branches is benchmarked and consistently maintained at a high level.

• University Degree Holder.
• Possess at least 2 years of experience in business development, client servicing, or distribution support within the banking or life insurance sectors. Fresh candidates are highly encouraged to apply.
• Fluent in English, Cantonese, and Mandarin.
• Having passed Insurance Intermediaries Qualifying Examination Papers 1, 3, and 5 would be a plus.
• Solid knowledge of life insurance products.
• Strong coaching skills and a sharp business acumen.
• Proficient in driving and implementing business strategies effectively.
• Excellent proficiency in Microsoft Office.
• Exceptional communication and interpersonal skills.