Job Description: • Adhere to the established standards of conduct and house rules, fire regulations and department procedures and policies • Consistently offer professional, friendly and engaging service • Report to shift on time in issued uniform in a clean, neat and tidy appearance at all times • Consistently offer professional, friendly and engaging service • Ensure guest room cleanliness and services as per department and Forbes 5-star standards • Participate daily briefing • Conduct inspections to all VIP rooms prior to arrival according to department & Forbes 5-star standards • Check all assigned areas including but not exclusively: guestrooms, corridors, Back of the House, Pantries, etc. • Ensure all responsible section of rooms are cleaned, checked and released promptly for re-let according to departmental & Forbes standards • Inspect and release all vacant-clean rooms promptly • Participate and carry out all special projects, i.e. mattress turning, renovations, general cleaning, etc. • Raised work order for any repair maintenance required on guest rooms. Report and escalate to Supervisor - Rooms promptly when repairs are delayed • Check and report all soiled drapes, carpets, furniture and other special housekeeping cleaning needs to Supervisor - Rooms • Attend scheduled training sessions • Work in compliance with FLHSS standard to avoid health and safety hazards and injury and report anomalies • Participate in hotel recycling program and encourage team members to reduce, re-use and recycle wherever possible and appropriate • Ensure linen & guest room supplies are adequately stocked on Pro-Host cart • Remove IRD trays and trolleys from guestrooms and hallways to service lift landing • Deliver and set up guest request amenities including rollways, baby cribs, etc. • Sign in and out master keys & devices daily. Responsible for safe keeping of both • Update and record the work assignment. Responsible to accept/ complete all order sent to him / her via e-housekeeping messaging system • Report room status discrepancies to Supervisor - Rooms immediately • Return and properly tag non-valuable lost and found articles in the Housekeeping Office. Report valuable items found immediately to Supervisor – Rooms • Assist with general inventories • Report to security any doors find open • Report any unattended object to security • Report any sick guest/ unanimated guest to security • Report suspicious activities on guest floors • Report any privacy sign after 1PM to Supervisor - Rooms /AH – Rooms • Ensure flowers are fresh, change water daily and replace if necessary • Follow departmental policies and procedures and service standards • Other duties and responsibilities as assigned by Supervisor - Rooms /AH – Rooms • Adhere to the Company policies and procedures and comply with the Code of Conduct Job Requirement: • Primary school graduated or above • Minimum 1 year of experience in Housekeeping attendant is preferred • Ideally communication fluent in Cantonese and Mandarin. English skills is a plus • Basic electrical tools handling knowledge • Chemical knowledge requested • Able to work on shifts and work schedules based on business demands Interested Parties, please apply via: • Email the detailed resume to careers@sjmresorts.com • Hotline 89820288 / 68827117