Duty Manager Job in 酒店營運 - 管家部 in 所有澳門特別行政區地區 - Job Description
搵工
進修
週刊
隨心好工
hello-jobs 哈囉好工網!
Hello! 訪客
登入
中
EN
進階搜尋
搜尋職位
職場資訊
求職者
登入
/
註冊
僱主
發放好工
職位內容
 
公司名稱:
Ponte 16 Resort, Macau
Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.
Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.
We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!
Duty Manager
Responsibility
Attends to referred and handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to next level supervisor for necessary action and assure follow up with guests.
Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
Presence in the lobby area all the time, support Front Desk or Concierge operation initiatively, and ensure both colleagues and facilities/equipment are in good condition.
Anticipate guests’ needs, collects guests preferences, and ensure the needs and preferences will be met during current stay and future stays.
Coordinates management of the Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction.
To ensure that an accurate Service Center and Department guest logbook, providing a written log of the day’s guest related issues, is maintained to report to General Manager and Executive Team.
Requirements
Minimum 5 Years’ experience in 5 star Luxury Hospitality is required.
Diploma or Degree preferably in hospitality or related field.
Excellent interpersonal & communication skills.
Excellent leader and trainer with solid motivational and teamwork skills.
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Previous Accor experience and worked in Asia would be a plus.
Contact:
Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail
h6480-hr5@sofitel.com
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website:
http://www.sofitelmacau.com/en
All personal data collected will be kept in strict confidence and used for recruitment purpose only.
職位要求
職位階級
中級管理層
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
高等專科文憑
行業
酒店業
職位種類
酒店營運 - 管家部 (管家部)
酒店營運 - 房務部 (前台服務)
酒店營運 - 房務部 (綜合)
張貼日期
31/05/2023
 
快速申請
分享
 列印
  Back
體驗一鍵快速申請 無需註冊
此公司招聘的其他職位
職位頭銜
張貼日期
Demi Chef 助理廚師領班
5/31/2023
Steward Attendant 管事員
5/31/2023
Gym Instructor
5/31/2023
Florist Assistant (花房助理)
5/31/2023
Waiter / Waitress 侍應
5/31/2023
Room Attendant 房務員
5/31/2023
Guest Service Agent (Receptionist)
5/31/2023
Telephone Operator
5/31/2023
Bellman
5/31/2023
Club Agent (索菲特行政樓層接待員)
5/31/2023
IT Support 電腦技術員(Ref: ITSUPORT)
5/31/2023
F&B Server餐飲服務員(Ref: FBSERVER)
5/31/2023
Marketing Manager (Gaming)
5/31/2023
Bar Supervisor酒吧主管
5/31/2023
F&B Manager 餐飲經理 (Ref: FBMGR)
5/31/2023
Building Service Manager屋宇設備經理 (Ref...
5/31/2023
Executive, Promotions & Events活動策劃及...
5/31/2023
Reservation Agent 訂房部文員
5/31/2023
Guest Relation Officer
5/31/2023
Assistant Manager, Mass Marketing市場...
5/31/2023
Marketing Executive, Corporate Comm...
5/31/2023
Clerk 文員 ( Ref: CASCLK)
5/31/2023
COOK1中廚 (Ref: 168COOK1)
5/31/2023
Technician技術員 - 木工 (Ref: PEEXE)
5/31/2023
Assistant F&B Manager (Ref: FBAMGR)...
5/31/2023
Vice President of Corporate Communi...
5/31/2023
Human Resources Officer (Ref: HROFR...
5/31/2023
F&B Director (Ref: FBDR) 餐飲助理總監
5/31/2023
倉管員(酒店)
5/31/2023
兼職廚師助理- 中餐
5/31/2023