Front Office Manager / Assistant Manager Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: MSS Recruitment

  • MSS Recruitment is largest and leading Executive Search & Recruitment Agency in Macau, providing many international and local companies operating in Macau with a 360° HR solution to support our clients' human resource strategies. MSS Recruitment owns, and hello-jobs weekly in Macau resulting in the largest candidate database ownership and market penetration which ensure the right candidates are sourced for each client.

    MSS Recruitment Limited enjoys excellent testimonies from our clients though our excellent service which builds positive word of mouth and referrals leading to its No 1 market position in Macau.

Front Office Manager / Assistant Manager

Our client is a hotel in Macau. They are now looking for a Front Office Manager / Assistant Manager to join them.



  • Monitor the daily operation, represent the management and acts on their behalf, especially in guest and staff relations;

  • Handle guest problems and complaints;

  • Ensure a smooth and efficient operation of the Front Office and to direct and supervise the department in accordance with the objectives and quality standard of the hotel;

  • Manage and control all activities at Front Desk and to ensure a smooth and efficient operation during assigned shift. Rotation of overnight shift is needed;

  • Perform ad-hoc job tasks assigned by the hotel management.



  • Minimum 5 years of Front Office experience with at least 3 years supervisory experience from hospitality industry;

  • Higher diploma or above;

  • Excellent command of spoken English and Mandarin;

  • Skillful in complaint handling, crisis handling & performing leadership role; Being diplomatic in working with various departments;

  • Good training skills and communications skills.

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 房務部 (前台服務) 
    其它 (其它) 
  • 22/07/2022 


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