Guest Relation Officer Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
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職位內容
 
公司名稱:
Sofitel Macau At Ponte 16
Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.
Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.
We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!
Guest Relation Officer
Responsibilities
Remains observant and responds to each guest who approaches the hotel.
Stand by in the Front Desk or lobby area, to assist Front Office Operating department to provide service at critical guest flow time.
Coordinate and escort guest for the arrival, stay and departure experience to ensure a seamless experience.
Assist VIP and high profile loyalty guests with preparation of activity itineraries and ground transportation when applicable.
Coordinates with Front Desk, Executive Floor, Concierge and Service Center to ensure a smooth operation and the highest level of guest satisfaction。
Requirements
Diploma or above in hospitality management or related disciplines
Positive attitude and good customer service skills
Good Communication in Cantonese, English & Mandarin
Good service attitude with excellent communication skills
Contact:
Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail
h6480-hr5@sofitel.com
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website:
http://www.sofitelmacau.com/en
All personal data collected will be kept in strict confidence and used for recruitment purpose only.
職位要求
職位階級
基層員工
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
高等專科文憑
行業
餐飲業
職位種類
酒店營運 - 房務部 (前台服務)
張貼日期
08/06/2023
 
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