Guest Service Agent (Receptionist) Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Ponte 16 Resort, Macau


  • Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

    Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

    We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

Guest Service Agent (Receptionist)

Responsibilities

  • Provide front of the house guest services to guests.
  • Attend to all arriving and departing guests.
  • Maintain and update guests’ profiles accurately.
  • Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements

  • Diploma or above in hospitality management.
  • Good customer services, communication and upselling skills.
  • Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.
  • Knowledge of Opera Systems is a must.

Contact:

Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail h6480-hr5@sofitel.com
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website: http://www.sofitelmacau.com/en

All personal data collected will be kept in strict confidence and used for recruitment purpose only.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 高等專科文憑 
  • 酒店業 
  • 酒店營運 - 房務部 (禮賓服務) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 30/11/2023 

 

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