Job Responsibilities: • Greet and escort guests to rooms. • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. • Transport guest luggage to and from guest rooms and/or designated bell area. • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. • Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. • Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Job Requirements: • High school graduate. • Minimum 1 year working experience in similar hotel capacity. • Ability to work flexible hours. • Ability to satisfactorily communicate in Mandarin and English with guests, management and co-workers to their understanding.