Telephone Operator Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
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職位內容
 
公司名稱:
Ponte 16 Resort, Macau
Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.
Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.
We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!
Telephone Operator
Responsibilities
Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.
Recognize guests, acknowledge their needs, and engage with them in a polite way at any possible moment.
Maintain consistent and effective flow of communication between shifts among fellow managers and colleagues.
Requirements
Good Communication in Cantonese, English & Mandarin
Good service attitude with excellent communication skills
Flexible work hours
At least 1 year related working experience
Knowledge of Opera Systems
Contact:
Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail
h6480-hr5@sofitel.com
Tel電話: 8861 7606
Fax傳真: 8861 7608
Hotel Website:
http://www.sofitelmacau.com/en
All personal data collected will be kept in strict confidence and used for recruitment purpose only.
職位要求
職位階級
基層員工
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
高等專科文憑
行業
酒店業
職位種類
酒店營運 - 房務部 (禮賓服務)
酒店營運 - 房務部 (前台服務)
酒店營運 - 房務部 (綜合)
張貼日期
26/01/2023
 
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