Assistant Administrative Officer - EB Claims Job in 客戶服務 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: MSS Recruitment

  • MSS Recruitment is largest and leading Executive Search & Recruitment Agency in Macau, providing many international and local companies operating in Macau with a 360° HR solution to support our clients' human resource strategies. MSS Recruitment owns, and hello-jobs weekly in Macau resulting in the largest candidate database ownership and market penetration which ensure the right candidates are sourced for each client.

    MSS Recruitment Limited enjoys excellent testimonies from our clients though our excellent service which builds positive word of mouth and referrals leading to its No 1 market position in Macau.

Assistant Administrative Officer - EB Claims

Our client is a Global Leader in Insurance industry. They are now finding an Assistant Administrative Officer to join them.



  • Assist in supporting the claims team on daily claims operation, enquiry and continuous claims process improvement.

  • Meet service turnaround time and achieve claims KPI targets.

  • Handle enquiries from distribution enquiry team, customer enquiry team and customer complaint team.

  • Assist in reviewing workflow, implementing continuous claims process improvement.

  • Assist in compiling regular management report.



  • Relevant experience in claims processing and/or Insurance Industry is preferred.

  • University graduate will be an advantage.

  • Customer services experience will be an advantage.

  • Result-oriented, self-motivated, patient, cheerful and positive.

  • Excellent command of both written and spoken English and Chinese, Mandarin is an advantage.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 銀行及金融服務業 
  • 客戶服務 (客戶服務) 
    銀行及保險 (保險) 
    其它 (其它) 
  • 02/08/2022 


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