Store Manager - Luxury Italy Retail Brand Job in 銷售 - 零售 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: MSS Recruitment

  • MSS Recruitment is largest and leading Executive Search & Recruitment Agency in Macau, providing many international and local companies operating in Macau with a 360° HR solution to support our clients' human resource strategies. MSS Recruitment owns, and hello-jobs weekly in Macau resulting in the largest candidate database ownership and market penetration which ensure the right candidates are sourced for each client.

    MSS Recruitment Limited enjoys excellent testimonies from our clients though our excellent service which builds positive word of mouth and referrals leading to its No 1 market position in Macau.

    Personal Information Collection Statement
    The personal data contained in your application will be used by MSS Recruitment Limited to access your suitability to assume the job duties. We will retain the personal data of unsuccessful applicants according to Personal Data Protection Act for future job matching purpose.

    Employment Agency License Number:2009001

Store Manager - Luxury Italy Retail Brand

Salary: MOP 58,000

RDO: 8 days


Job Description:
Business Development

  • Develop the store business plan to include Retail Marketing strategies that will allow the shop to drive traffic and to increase its customer base, with particular emphasis on building the local market (events, integration to the local community, etc.

  • Well understand local market and business environment, including competitors' activities and luxury market trends.

  • Provide feedback to the Retail Director on product assortments, buying trends, and customers' requests.

  • Ensure the highest level of customer service, complying with the Customer Service quality standards and to the selling ceremony.

Sales Management

  • Continuously motivate and train the team to meet assigned sales and productivity objectives. Provide recognition to top Sales associates.

  • Demonstrate sales leadership to staff by playing an active role on the selling floor.

  • Proactively manage the clientelling function in the store.

  • Be up to date with the Maison's news, and ensure that all associates are knowledgeable in all Berluti's products, information, and History.

Team Management

  • Ensure training programs (sales techniques, customer service, policies and procedures, product knowledge)

  • Supervise recruitment, evaluation, and development of the store team, maximizing individual potential, and ensuring succession plans.

  • Ensure all human resources policies and procedures are implemented, solving staff issues as appropriate.


  • Provide the Retail Director with monthly quantitative and qualitative business reports.

  • Determine staffing needs and create staff schedules to ensure the appropriate coverage and to match with the traffic.

  • Responsible of the P&L of the store, with particular attention to controllable expenses, sales plan, and operating profit.

  • Meet all KPI objectives.

  • Ensure that brand standards are applied and always maintained across the store merchandising, customer service, and back-office activities (stocks, administration, etc.).




  • Minimum 6 years of relevant experience in retail operation, including 4 years in managing or leading people, preferably in high-end fashion

  • Excellent understanding of luxury retail business with proven experience in driving sales and profitability in store

  • Take initiative and ownership, structured and organized, energetic and self-motivated

  • Able to adapt to fast paced and changing environment

  • Strong communication skills, for team coaching and building partnership with regional team

  • Fluency & sophistication in local language, proficiency in English, while another language is a plus

  • 職位要求

  • 高級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 六年工作經驗 十一年工作經驗 
  • 中學 
  • 零售業 
  • 銷售 - 零售 (綜合商品銷售) 
    銷售 - 零售 (奢華品銷售 - 服裝及飾物) 
    銷售 - 零售 (奢華品銷售 -綜合) 
  • 24/08/2023 


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