Shift Leader 組長 (Five Guys) Job in 餐飲 in 所有澳門特別行政區地區

Shift Leader 組長 (Five Guys) Job in 餐飲 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: Forward Fashion (International) Holdings 尚晉（國際）控股有限公司
Forward Fashion (International) Holdings Company Limited, a Hong Kong Listing Group, principally engages in the retail of fashion apparel of international brands ranging from established designer label brands, popular global brands to up-and-coming brands through our multi-brand and multi-store business model in Greater China. The fashion apparel of the Group includes social apparel, suits, outerwear, intimate lingerie, athleisure wear and sportswear. It also offers footwear, cosmetic and skincare, designer home accessories, artistic ornaments and other lifestyle products, so as to cater different needs and tastes of the customers.

As at early 2020, the Group operated over 200 retail stores in Mainland China, Macau, Hong Kong and Taiwan. The brand portfolio had over 100 brands, including international brands and self-owned brand. The workforce reached a total of 1,500. Under the leadership of the management, the Group has grown into a well-established fashion apparel retail company in Greater China with a high degree of product differentiation, a broad brand portfolio and stores strategically located in premium locations in Greater China.

尚晉（國際）控股有限公司為香港上市集團，主要通過多品牌及多店鋪的業務模式，在大中華地區從事國際品牌時尚服裝零售業務。集團經營的品牌涵蓋知名設計師品牌、國際流行品牌、以及新進品牌，所銷售的時尚服裝包括社交服飾、套裝、外衣、貼身內衣、運動休閒服及運動服裝，也提供鞋履、化妝品及護膚品、設計師家居用品、藝術飾品及其他時尚生活產品，以迎合不同消費顧客的需求與品味。

至2020年初，集團在中國內地，澳門，香港及臺灣共經營超過200間零售店鋪，國際品牌及自營品牌組合超過100個，受僱員工數目達1500名，在管理層團隊的領導下，集團已發展成為穩據市場、產品差別化程度較高、品牌組合多元、店鋪分佈大中華地區尊尚戰略地點的大中華地區時尚服裝零售公司。

詳情請瀏覽公司網頁 www.forward-fashion.com

Shift Leader 組長 (Five Guys)

組長 (Five Guys)

組長須擔當合資格培訓員責任及熟知所有店員崗位的工作內容，同時須協助餐廳經理管理餐廳日常營運事務、確保一切符合品牌標準，包括準備食物流程、客戶服務、餐廳設施管理、團隊管理等。

主要職務：

熟悉店員的所有工作崗位，如前線協調、落單、收銀、廚房崗位等
維持有效及到位服務，確保客人體驗良好及一切符合品牌標準
管理團隊日常工作及餐廳營運，包括員工培訓、開店準備、確保所有食材準備妥當、管理員工休息時間及更次交接、完成行政報告等
確保餐廳清潔及環境衛生符合公司標準
確保餐廳收銀櫃有效操作，維護公司財物
支援團隊員工，適時提供必要協助
管理團隊，為新加入員工提供培訓
給予客人友善及有效的服務
有效完成委派的所有工作

條件及要求：

初中畢業或以上學歷
2年以上的餐廳前線管理經驗
熟知基本電腦操作 (如MS OFFICE軟件)及中英文打字

SHIFT LEADER (Five Guys)

SUMMARY: Shift Leaders are trained to perform all of the duties performed by the Crew Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Excels in performing all Crew Member tasks including: runner/frontline coordinator, order taker/dining room attendant, grill operator, sandwich maker, fry station, drinks and cashier.
Maintains fast accurate service, ensures an excellent customer experience, and makes sure all products are consistent with company standards.
Leads Crew Members and directs all daily operations of the restaurant in the absence of both the General and Assistant Managers including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes, and completing shift summary reports.
Makes sure the restaurant is up to company standards with regards to cleanliness, neatness, and customer accessibility.
Uses the company cash register accurately and maintains proper control of company assets. Makes accurate deposits.
Works as a team player to support other employees in completing their tasks.
Motivates and coaches Crew Members, and assists in the training of new Crew Members.
Offers friendly and expeditious customer service.
Completes all other duties assigned as necessary.

EDUCATION/EXPERIENCE:

Secondary school or equivalent preferred, candidacy for the same is acceptable.
2 years of supervisory experience in a food service or retail environment preferred.