Duty Manager Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description


  • 公司名稱: The Ritz-Carlton, Macau

  • Our Ladies and Gentlemen of The Ritz-Carlton are deeply committed to providing impeccable service - a commitment we honor by empowering them to go above and beyond to bring unforgettable moments to life for our guests. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

    The Ritz-Carlton, Macau with over 230 guest suites, including 3 Villa Suites, each suite averages 96 square meters. The pillar-less The Ritz-Carlton Grand Ballroom and meeting rooms offer over 750 square meters of flexible meeting space perfect for conferences, weddings, social gatherings and events. The Ritz-Carlton, Macau embodies that allure with fine dining, world-class entertainment and incredibly luxurious amenities.

    Visit www.ritzcarlton.com/careers to learn more about our workplace culture and career opportunities.

    Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

    Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Duty Manager

Job Responsibilities:
• Assist the Front Office Manager in administering front office functions and supervising staff on a daily basis.
• Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk.
• Position direct and work with managers and employees to carry out procedures ensuring an efficient check in and check out process.
• Ensure guest and employee satisfaction and maximizes the financial performance of the department.

Job Requirements:

• Colleague/ University degree above.
• Minimum 3 years’ experience in Guest Services/Front Desk or related professional area.
• Ability to work with minimal supervision and guidance.
• Problem solving/ Decision making.
• Ability to satisfactorily communicate in Mandarin, Cantonese and English with guests, co-workers and managements to their understanding.

  • 職位要求

  • 中級管理層 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 最低/少 三年工作經驗 
  • 學士學位 
  • 酒店業 
  • 酒店營運 - 房務部 (前台服務) 
  • 08/06/2023 


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