Job Responsibilities:

• Fully responsible for short & long term strategies to meet the sales goals of MICE;
• To prospect and implement action plans set forth in the MICE Sales Strategic Plan to secure new and repeat business for Macau Tower;
• To generate new business with creative campaigns, telemarketing and other methods actively to ensure maximum revenue potential and Macau Tower events that will lead to visitations;
• To provide best customer service to the clients with the team and increase customer loyalty and partnerships by cultivating long term relationships;
• To understand, evaluate and analyze the industry and competitors with latest market conditions & economic trends. Provide feedback and advice to the General Manager – Commercial and determine best pricing strategy, marketing plans and identify business opportunities;
• To prepare, implement, compile data for the strategic plan and proposals, sales budget & annual goals, monthly reports & forecasts and other reports as directed/required;
• To monitor day to day activities & sales efforts of direct reports and teammates with specific responsibility for directing sales;
• To evaluate and attend/assign attendant to major trade/travel functions and business sales trips, to generate a healthy ROI and growth of client database in potential market areas;
• To develop concept presentations for new products, events and services including the budgeting, promotions of the events and getting annual calendar prepared;
• To maintain and promote a team work environment with effective and clear communication amongst co-workers;
• To work with Group Marketing and Corporate Communication for effective marketing and promotion activities.

• Bachelor degree in Events, Tourism or Exhibition Management;
• At least 10 years’ experience at managerial level in sales of hospitality/MICE related industry with good track record of achieving goals;
• Self-motivated with strong time and leadership management skills, keen abilities to set and achieve priorities;
• Strong problem-solving skills, ability to effectively manage multiple tasks simultaneously, delegate effectively, ability to remain positive and constructive under stress;
• Knowledge of business and management principles involved in strategic planning, leadership technique, effective production methods, and coordination of people and resources;
• Skilled in monitoring the performance of others or organizations to make improvements or take corrective action;
• Good at computer skills and software, including Microsoft Word and Excel; Sales Force knowledge a plus;
• Fluent in written and spoken English, Cantonese and Mandarin.