Red By Dufry Ambassador Job in 銷售 - 零售 in 所有澳門特別行政區地區

職位內容

公司名稱: The Nuance Group (Macau) Ltd
The Nuance Group (Macau) Ltd. (聯安集團 (澳門)有限公司)是Dufry旗下的子公司。Dufry乃是世界級旅遊零售商, 業務遍佈63個國家。 Dufry在各機場、遊輪、港口及旅遊景點經營超過二千二百間店舖。公司總部位於瑞士巴塞爾, 而其歷史源於一八六五年開始創辦。

The Nuance Group (聯安集團) 現在澳門經營三間店舖，包括位於威尼斯人購物中心內的 The Atrium (雅麗); 及位於巴黎人購物商場的 Temptation (雅婷)。店舖佔地超過6,000平方米，售賣香水化妝品、手表及太陽眼鏡、電子產品、時裝服飾及行李箱。

若您具備優質的顧客服務態度、良好的溝通技巧、積極主動及熱衷於國際零售業務，歡迎您加入我們的精英隊伍！

Red By Dufry Ambassador

1. Onsite to explain and promote Red By Dufry loyalty program to potential customers, to promote positive image and drive number of membership and excellent membership service to achieve our group goals
2. Handling in-store loyalty and member enquiries and feedback including member recruitment, member promotions, member sales etc, via possible communication channels, e.g. face-to-face , social media and emails etc in professional manner
3. Provide concierge services and supports in VIP loyalty activities, i.e. Greeting member, pre-ordering service support, personalized member shopping service and exclusive VIP events, gifts redemptions etc.
4. Provide update and latest promotion information to VIP customers
5. Collect customer feedback and VIP opinion to improve current workflows and suggest ways to enhance member experience
6. Routine administration and reporting clerical support to ensure the quality of performance up to company guideline and standard
7. Ensure instore membership program communication is clear and proper to facilitate the explanation and promotion of the program to the customers
8. Ad hoc loyalty related support as required