Senior Customer Service Officer Job in 客戶服務 in 所有澳門特別行政區地區

職位內容

公司名稱: Hong Kong Technology Venture Company Limited

Senior Customer Service Officer

What You Will Be Doing:

Provide efficient and professional customer service to handle inquires, complaints, maintenance and ad hoc service through call, live chat and email

Deliver outstanding service by offering consultative solutions to customer satisfaction across various channels

Collaborate closely with different stakeholders to ensure effective service delivery to customers

Support ad hoc projects to ensure smooth team operations.

Working 9 hours per day with shift rotations between 09:00 – 24:00 (including weekends & public holidays)

8 days’ off per month

Working Location: Macao

Who is our Right Fit:

Bachelor's Degree or above

At least 2 year experiene in hospitality / retail industry

Highly motivated and able to work independently with strong sense of responsibility

A good team player and desire to work in a team-oriented environment

Excellent command of English, Cantonese and Mandarin

Proficiency in Chinese word processing & MS Office is essential

Excellent service manner, positive thinking and willing to work under pressure are preferred

Candidates with less experience will be considered as Customer Service Officer

Immediate available is highly preferred

If you are interested in the above position, please fill in the application form via https://applynow.net.au/jobs/HKTV492-senior-customer-service-officer-station-in-macau-welcome-fresh-graduates