Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of RM Support Associate.

Key Accountabilities / Impact on Business
• Support Relationship Managers (RMs) to optimise client planning, relationship returns, risk assets and management information for assigned relationships.
• Raise credit applications on time for submission.
• Drive customer satisfaction and minimise complaints by meeting agreed service level agreements.
• Partner with internal teams to ensure suitable products/solutions are offered to customers.
• Provide cover for colleagues during leave and support peer team members as needed.
• Participate in regular and ad hoc departmental calls/meetings.
• Respond to customer queries promptly.
• Raise credit applications, perform financial spreading, and manage security documentation processes; proactively track and follow up outstanding items.

Job Requirements:
• Bachelor’s degree in a relevant discipline.
• Strong interpersonal skills, commercial acumen and relationship-building capability.
• Results-driven, with knowledge of Commercial Banking products.• Customer-focused with strong problem-solving skills.
• Good understanding of general banking products/services and ability to use bank systems (e.g., Customer Relationship Management system).
• Understanding of credit assessment, credit/operations approval processes and security documentation preferred but not essential.
• Fluent English (spoken and written); Putonghua is an advantage.
• Proficient in Microsoft Word, Excel and PowerPoint.

OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund
• Medical insurance covering dependents and wellness
• 18 days and above Annual leave
• Bank holidays
• Birthday leave, Festival early leave, Parental leave, Examination leave etc.
• Preferential Banking Offers
• Employee Education Benefits Program
• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:
https://apply.careers.hsbc.com/job-invite/58100/

HSBC/HSBC Life is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank/HSBC Life relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.