IT Help Desk Technician 資訊科技技術支援人員 Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區

職位內容

公司名稱: C&C Lawyers & Notaries
C&C Lawyers and Notaries is one of Macau's leading law firms, renowned for its multicultural and multidisciplinary approach. Since its establishment in 1996, the firm has been at the forefront of Macau's legal industry, providing high-quality legal services across various practice areas, including litigation, corporate law, intellectual property, and notary services. With a team of experienced professionals, we are committed to innovation, excellence, and fostering strong client relationships.

C&C律師事務所是澳門規模最大的律師事務所之一，以多元文化和多領域解決方案聞名。自1996年成立以來，本事務所一直在本澳的法律行業中處於領先地位，提供涵蓋訴訟、公司法、知識產權及公證服務等多領域的優質法律服務。我們的專業團隊致力於創新、卓越以及建立牢固的客戶關係。

IT Help Desk Technician 資訊科技技術支援人員

Description:

The IT Help Desk Technician will be responsible for providing technical support and troubleshooting to ensure smooth IT operations across the firm. Responsibilities include:

Responding to and resolving IT support requests from employees in a timely manner
Diagnosing and troubleshooting hardware, software, and network issues
Setting up and maintaining computer systems, printers, and other office equipment
Assisting with user account management, including password resets and access permissions
Maintaining and updating IT inventory, ensuring systems and equipment are up-to-date
Coordinating with external vendors for the procurement and maintenance of IT tools and services
Ensuring compliance with IT security policies and procedures
Supporting the implementation of new technologies and IT-related projects

Requirements:

A diploma or degree in Information Technology, Computer Science, or a related field
Proven experience in an IT support or help desk role, preferably within a professional services or legal environment
Proficiency in troubleshooting hardware and software issues, including operating systems and office applications (e.g., Microsoft Office Suite)
Knowledge of networking fundamentals (e.g., TCP/IP, DNS, Wi-Fi troubleshooting)
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills with a customer-oriented approach
Ability to manage multiple tasks and work effectively under pressure
Familiarity with IT security protocols and data protection principles is a plus