Major Responsibility - Daily check in, check-out, reservation and reception work. - Ensure correct handling of billing and administrative work, including the review and report archiving. - Reflect good professional image of companies and individuals in daily work and keep a good communication and coordination with partner of property. - Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to their superiors. - Ensure compliance with related policies, procedures and standards of Ascott. - Any other tasks assigned by supervisor. Requirements - College degree or above, major in hotel management, tourism or graduate in language related disciplines. - Relevant work experience is preferred. - Good communication skills, have good English and Chinese speaking ability. - Good grooming. - Can accept shift work. We offer attractive remuneration package to the right candidate. Interested candidates, please send your full resume with current and expected salary to elvina.kuan@the-ascott.com.