Job Responsibilities:

• Assist the Operations Manager in monitoring daily operations and planned maintenance at the laundry plants, consolidating operational data with initial improvement suggestions;
• Ensure a smooth workflow by implementing and following standard operating procedures;
• Maintain regular communication with supervisors and workers to understand performance and operational issues; report key findings to management;
• Support manpower planning, shift scheduling, and attendance tracking;
• Coordinate recruitment logistics, including interview arrangements and onboarding procedures;
• Assist in the procurement process by collecting departmental needs and drafting procurement proposals;
• Handle general correspondence, including customer inquiries and basic complaint resolution;
• Assist in verifying and organizing daily expense claims and supporting documents;
• Support implementation of company’s quality (ISO 9001) and environmental (ISO 14001) management systems;
• Perform other administrative or operational tasks as assigned by the Operations Manager or senior management.

• Secondary education or above;
• Minimum of 3 years of relevant work experience in laundry operations or related fields;
• Strong verbal and written communication skills for effective interaction with staff and management;
• Understanding of laundry processing equipment and maintenance procedures;
• Good command of both English and Chinese.