HSBC Digital Business Services (DBS) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. 

Job Role & Responsibilities

• Prepare telex advices for inward and outward clean cheques
• Ensure facilities / security documents are received & restored in full and signed format.
• Act as bank representative to sign releasing Mortgage deed on behalf of the Bank
• Receive, record, retrieve, scan & file payment / Mortgage related instructions & documents from other internal parties
• Handle email / phone enquiry related to Payments / Mortgage from internal departments or external parties, eg lawyer offices
• Independently perform other back office operational tasks within the Bank as may be assigned by manager with limited supervision
• Supervise daily operational activities to ensure timely & accurately processing
• Maintaining and improving the delivery of high customer service by actively driving efficiency operational performance
• Follow departmental procedure & SOPs, audit procedures, compliance policies and guidelines in order to avoid all potential risks
• Proactively seek out opportunities to drive process streamlining, digitization and transformation initiatives

Job Requirements:

• BA degree holder in any subject
• At least 5-years relevant experience in financial industry, related to Payment or personal lending & corporate credit operations would be advantage.
• Must be self-motivated, proactive and flexible with an ability to deliver time-challenged and high-responsibility tasks.
• Ability to digest complex policies and procedures
• Good team player with good communication and interpersonal skills
• Analytical and detail oriented
• Good command of English & Cantonese

OUR BENEFIT
We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund
• Medical insurance covering dependents and wellness
• 18 days and above Annual leave
• Bank holidays
• Birthday leave, Festival early leave, Parental leave, Examination leave etc.
• Preferential Banking Offers
• Employee Education Benefits Program
• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.
www.hsbc.com/careers


HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.