Guest Services Agent Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
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職位內容
 
公司名稱:
澳門漁人碼頭 Macau Fisherman's Wharf International Investment Ltd
Macau Fisherman’s Wharf is located approximately a five-minute walk away from the Macau Ferry Terminal along the outer harbour of the Macau Peninsula, Macau Fisherman’s Wharf is the largest leisure and entertainment complex on the Macau Peninsula. Featuring Babylon Casino, convention and exhibition center, Rocks Hotel, Harbourview Hotel, a marina, a theme park and dining, shopping and entertainment facilities, Macau Fisherman’s Wharf brings together a variety of themes to create a unique and multicultural experience that appeals to a broad spectrum of visitors from Asia.
Testament to its splendid world-class services and facilities, Macau Fisherman’s Wharf was awarded “Most Popular Hong Kong and Macau Brands” by China Media Network in 2009 and “Best Theme Park” by Travel Weekly Asia Industry Awards in 2008.
We are in the process of redeveloping Macau Fisherman’s Wharf. We plan to redevelop existing facilities as well as adding a diverse range of new facilities, such as additional gaming areas, hotel accommodation, food and beverage outlets, retail space and entertainment venues in order to expand and enhance our unique offering.
For more information, please visit http://www.fishermanswharf.com.mo/
Guest Services Agent
Job Description
Greet and meet guests in the lobby
Handle minor complaints
Check-in / out of the VIP, Suite guest
Co-ordinate with the Duty Manager in assigning rooms for VIPs and pre-registered guests
Take initiative to assist / or solve disputes between guests / associate and report irregularities to the Duty Manager when necessary
Deliver correct information to guests when required
Job Specification
Diploma or above
1-2 years' working experience is preferred
Proficient in Cantonese, Mandarin and English
Pleasant, courteous, hardworking and outgoing
Interested parties should send detailed resume and expected salary to recruit@fishermanswharf.com.mo
(All applications will be kept confidential and used for employment purpose only)
職位要求
職位階級
基層員工
地點
所有澳門特別行政區地區, 澳門特別行政區
教育程度
高等專科文憑
行業
酒店業
職位種類
酒店營運 - 房務部 (前台服務)
張貼日期
19/04/2023
 
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