Responsibilities:

• Work directly with confirmed event guests/organizers and achieve defined objectives & financial targets of the event, including identifying event growth opportunities;
• Responsible for overall event profitability with good understanding of profit margins and expenses;
• To capture intricate event details and requirements in a clear, concise and effective manner that meet or exceed clients’ expectation;
• Responsible for balancing client needs with the achievability of event logistics and venue standards;
• Responsible for problem solving and resolve conflict among fulfillment teams, clients, suppliers, etc.;
• Ensure client deadlines are communicated and met including but not limited to payment schedules, event details and final guaranteed attendance;
• Ensure event planning guidelines and safety regulations are communicated in advance of the event;
• Communicate with the sales and business development team to ensure all pertinent event information is seamlessly transitioned;
• Performs other duties as assigned to meet business needs.

• Bachelor degree in Business, Hotel, Tourism or Events Management;
• At least 3 years’ experience in event management in a large-scale convention venue or similar;
• Strong verbal and written communication skills to deal with different audiences and both of internal and external stakeholders;
• Strong problem-solving skills, ability to effectively manage multiple tasks simultaneously, function well under pressure, delegate effectively, ability to remain positive and constructive under stress;
• Good at computer skills and software, including Microsoft Word and Excel; Sales Force knowledge a plus;
• Fluent in written and spoken English, Cantonese and Mandarin.