Join our Asia Pacific Operation Office in Shenzhen as our Senior Legal Officer, and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day!
Look around you at home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a need challenge, we recognize, develop, and empower talent.

What you will be doing:

• Responsible for managing direct import in one or two business unit. More complex order / larger national accounts for Senior Officer
• Provide professional information service to sales and customer
• Become one point of contact and coordinate with internal parties effectively. Coordinate different internal parties to solve problems to fulfil customer request.
• Responsible for high performance of On-Time Delivery and Order Response Time for Direct Import orders
• Maintain proper price list and customer databases
• Execute continuous improvement focus related to customer service.


Qualifications:

• Bachelor degree or above in Supply Chain/Operations/Business Administration
• At least 3 years working experience with relevant industry/function.
• Working knowledge of ERP system and Customer Service (Knowledge in Oracle system is an advantage)
• Familiar with PC and Microsoft Application especially Excel and Word document
• Good command in both spoken and written English and Chinese (Mandarin is an advantage)
• Good team player and communication skill

If you are interested, please send your CV to lima@helenoftroy.com