Field Service Engineer Job in 工程 in 所有澳門特別行政區地區

Field Service Engineer Job in 工程 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: WDG Macau Limited
WDG Macau Ltd. is a wholly owned subsidiary of Walker Digital Table Systems LLC. Both companies operate within the technology sector and focus principally on the invention, development and delivery of sophisticated system solutions for multi-national casinos which typically form part of multi-purpose integrated entertainment resorts.

The WDG Macau Ltd. customer base includes several large internationally registered public companies as well as many significant privately held entities.

The senior management team within the group comprises, of necessity, highly skilled executives with critical experience in the field of complex system solutions for the casino environment, knowledge of casino and resort operations at the most advanced level and high-level understanding of the strategic importance of solutions which meet the compliance, security, financial integrity and customer relationship needs of resort operators.

Field Service Engineer

This is an exciting opportunity for a self-motivated and energetic candidate to work for a cutting-edge technology company, and acquire insight into the casino gaming industry. This position requires a driven and motivated individual with a desire to provide the best possible service to the customer.

Job Description:
• Provide 1st and 2nd level technical support for WDTS products throughout the Asia Pacific region. This may sometimes require onsite travel
• Installation of WDTS products in customer and internal environments
• Perform preventive maintenance activities in customer environments
• Deliver and/or pick-up WDTS parts and equipment
• Technical setup and support for trade shows

Requirements:
• Minimum high school diploma or equivalent; College level electronics training preferred
• Experience with installing and servicing electrical hardware devices and equipment
• Experience with Windows desktop administration and Linux
• Good analysis and troubleshooting skills
• Network troubleshooting
• Good communication skills, both in Chinese and English
• Ability to learn quickly
• Ability to read and understand schematics, and service manuals
• Ability to make rational decisions in the field to ensure customer satisfaction with the installation or performance of all equipment
• Ability to lift and carry 50 lbs
• Previous experience with gaming equipment is a plus
• Driver’s (automobile or motorcycle) license

Benefits:
This is an excellent opportunity for an enthusiastic person to join a company with good career prospects. You will be rewarded with an attractive remuneration package.

Interest party please send your resume to mthien@wdtablesystems.com.